01 — About
A bit about me
I'm a backend software engineer focused on distributed systems and payments infrastructure. I currently build at Remitly on the Customer Success Engineering team — shipping business payouts orchestration and conversational-commerce platforms across WhatsApp, Messenger, and voice.
Before Remitly I spent two years at Walmart (Sam's Club) scaling adtech data platforms, work that helped grow team revenue from $40M to ~$300M. I like the hard parts of backend — orchestration workflows, identity migrations, event-driven systems, and squeezing reliability out of large-scale pipelines. I write mostly in Go, Java, and Python.
- RoleSoftware Development Engineer
- CompanyRemitly · prev. Walmart
- DegreeMS, Computer Science — NYU
- Based inMumbai, India
- Emailjain.akshat31@gmail.com
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$0M
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02 — Skills
Tools I work with
Languages, frameworks and infrastructure I reach for when building backend systems at scale.
Go90%
Java88%
Microservices · gRPC · REST85%
Python82%
GCP · BigQuery · Dataproc80%
Kubernetes · Docker78%
Event-driven architectureAirflowApache SparkApache HadoopAuth0PrometheusAzure SynapseSQL ServerMySQLDjango · FlaskPySpark · PandasTableau
Experience
Aug 2025 – Present
Software Development Engineer
Remitly, Inc. — Customer Success Engineering · Remote (India)- Delivered core backend for SMB Bulk Send, Remitly's business multi-recipient payouts product, from MVP through post-launch stabilization — customer-facing read APIs, a refunds-orchestration workflow with auto-reversals and compensation, and velocity-limit enforcement ($10K / 24h) that closed a cap-bypass race condition.
- Built va-connector-svc from the ground up for the conversational-commerce platform — the integration layer for remittance estimates, corridor management and recipient ops across WhatsApp, Messenger and IVR — enabling new features including Remitly on ChatGPT.
- Led the BSUID identity migration across 5 services (Prometheus-instrumented, fleet-wide dashboard) for WhatsApp Business API compliance; shipped voice self-service hitting 28% call containment, launched Messenger (~12K txns/mo), and added SMS OTP login (+40% auth rate).
Feb 2023 – Feb 2025
Software Developer III
Walmart Inc. (Sam's Club) · Dallas, Texas- SQL Server Migration — architected end-to-end campaign-data migration from Azure to GCP with Java microservices on BigQuery/GCS, cutting processing time from ~1 day to under 2 hours.
- Single Source of Truth — built Airflow-orchestrated Dataproc pipelines centralizing campaign data, dropping the data-availability SLA from 7 days to 1 and lifting accuracy to ~99.5%; helped grow team revenue from $40M to ~$300M.
- Leveraging Artemis — onboarded Sam's Club onto Walmart Adtech via a multi-tenant architecture, saving ~8 months of development time.
Jun 2022 – Aug 2022
Software Developer III Intern (ML)
Walmart Inc. · Bentonville, Arkansas- Built a predictive ML model forecasting annual 3rd-party ad impressions across all Sam's Club stores at ~86% F1 from location and demographic features.
- Designed a Tableau dashboard tracking up to 100M impressions; drove ~20M added impressions and foot traffic over two months.
Education
Jan 2021 – Dec 2022
MS, Computer Science
Courant Institute, New York University · GPA 3.8 / 4
Jul 2016 – Oct 2020
BE, Computer Science
University of Mumbai · CGPA 9.52 / 10Awards & Research
2024
MVP Award — Walmart
For outstanding contributions and exemplary deliverables.
2022
2nd Runner-up — Intern Innovation Jam
Sam's Club (Walmart), Summer 2022.
Research
Reverse Engineering Metacritic Scores
Sentiment classification with neural networks to assess the veracity of game review scores.
NYU
Graduate Tutor & Course Assistant
"Mathematical Techniques in Computer Science" (graduate course) — 3 semesters.
04 — Work
Things I've built
Professional work plus personal projects. Hover any row to preview, click to open.
SMB Bulk Send — Payments OrchestrationBackend for Remitly's business multi-recipient payouts — read APIs, refunds orchestration, velocity limits. Built in Go.
Remitly
Conversational Commerce PlatformVirtual-assistant remittance across WhatsApp, Messenger & voice; built va-connector-svc and shared session libraries.
Remitly
Adtech Data Platform — Azure → GCPCampaign-data migration and single-source-of-truth pipelines; cut SLA 7d → 1d, helped grow revenue to ~$300M.
Walmart
ReceptionBotA level-3 smart chatbot for hotel reception, built with the Rasa framework.
ML↗
Hoarding Rate EvaluatorPredicts billboard prices from real demographic factors, not just location popularity.
ML↗
COVID-19 Abstract GenerationGenerates abstracts for un-summarized COVID-19 articles using the TextRank algorithm.
ML↗
College FinderA web app to help students discover and shortlist colleges.
Web↗
Book RecommenderContent-based book suggestions using the Recombee and Google Books APIs.
Web↗
Dynamic Todo ListA clean, dynamic task manager web application.
Web↗
Automation ProjectsA collection of Python scripts that automate everyday tasks.
Web↗
Word PredictorReal-time next-word prediction with an N-grams model on the SwiftKey dataset.
R / Data↗
Graduation Data VizInteractive visualization exploring trends across graduated students.
R / Data↗
COVID-19 Case Reports (India)A Shiny dashboard tracking COVID-19 cases across India.
R / Data↗
NOAA Storm DatabaseA case study on the health and economic impact of severe weather events.
R / Data↗
Exponential Distribution SimSimulation study of the exponential distribution and the CLT.
R / Data↗
ToothGrowth AnalysisStatistical analysis of the ToothGrowth dataset.
R / Data↗
mtcars RegressionRegression modelling on the mtcars dataset.
R / Data↗
Weight-Lifting PredictionPrediction modelling on the Weight Lifting Exercise dataset.
R / Data↗
05 — Contact
Let's work together
Have a project in mind or just want to say hi? My inbox is always open.